62
Conditional

servicenow.com

Security posture assessment · Scanned February 15, 2026

Findings
4 · 2 · 0
Checks
8 passive

servicenow.com scored 62/100, meeting baseline requirements but with 2 findings that require attention. The vendor can proceed with a remediation timeline agreement.

Positive signals: Known Breaches, DNS Configuration, Certificate Hygiene all passed.

2 action items identified, including 0 critical. The issues are configuration gaps, not architectural problems. A focused remediation effort of 2–5 days could address all findings.

Ordered by priority · 2 items
1
Strengthen email authentication configuration
Effort: 2–4 hours   Owner: IT / DNS administrator
high
Email authentication is partially configured for servicenow.com but has gaps. Actions needed: add SPF record. Until DMARC enforcement is active, spoofed emails may still reach recipients.
Compliance Impact
NIST CSFPR.AC-7
Email authentication is a required access control
Remediation Steps
1
Add SPF record if missing: v=spf1 include:_spf.google.com -all
2
Verify with: nslookup -type=txt _dmarc.servicenow.com
2
Upgrade to TLS 1.3
Effort: < 1 hour   Owner: Web server administrator
low
servicenow.com negotiated TLSv1.2. TLS 1.2 is still compliant under all major security frameworks and is not a vulnerability. TLS 1.3 offers faster handshakes and removes legacy cipher negotiation. This is a best-practice improvement, not a compliance gap.
Remediation Steps
1
Update web server config to prefer TLS 1.3 (nginx: ssl_protocols TLSv1.2 TLSv1.3)
2
Verify: openssl s_client -connect servicenow.com:443 -tls1_3
DMARC / Email Security
Warning
TLS Configuration
Warning
HSTS Header
Error
Security Headers
Error
Known Breaches
Healthy
DNS Configuration
Healthy
Certificate Hygiene
Healthy
CVE Exposure
Healthy